Versions Compared

Old Version 24

changes.mady.by.user Joseph W. Pitha

Saved on

compared with

New Version Current

changes.mady.by.user Andy R. Andersen

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Aura - Title
color#002d72
textAlignleft
fontSize28
lineHeight28
cloudTextDemo Title
tagh1
fontWeightbold
Working Remotely

Aura - Divider
serializedStyles{"alignment":{"horizontal":"start"},"icon":{"name":"faPaperPlane","color":"#333","size":24},"text":{"color":"#333","fontSize":14,"textAlign":"left","fontWeight":"bold","text":"Aura Divider"},"border":{"top":false,"right":false,"bottom":true,"left":false,"color":"#002d72","style":"solid","width":2},"size":{}}
typeregular

Info
iconfalse
Overview

More and more we have a need for continuing our work outside of the office.

 

Here is a collection of useful

tip sheets to facilitate working remotely.

content and tips to facilitate working remotely.

Expand
titleGuidelines to protect NYSERDA's data when working remotely

Staff must access NYSERDA documents via:

  • The Virtual Machine (VM) client: The VM is running in the data center and is secure. No data lands on the user’s home system.
  • Office Online through a web browser: In this case, the documents never land on the user’s home system and the session is encrypted.
  • NYSERDA Laptop:  Staff may work directly on the laptop as all NYSERDA mobile devices are encrypted and require a suitable user id and password
Warning
iconfalse

Staff MUST NOT:

  • Save NYSERDA documents to a personal computer or device
  • Work on NYSERDA documents using desktop applications (such as Excel, PowerPoint, Word, etc.)

In either case, NYSERDA data will be on a personal device, outside of NYSERDA's protected network and will expose your personal device to FOIL requirements.

Warning
iconfalse

If you need assistance while working remotely, please email servicedesk@nyserda.ny.gov or call 518-862-1090 x4357 (HELP). If you are logged into your VM, Submit a Service Desk ticket.


UI Expand
titleAll-Staff Webinar (3/26)
Tutorial
  •  Tutorial Videos (updated 3/26)
UI Expand
titleGetting Started
your computer from home
: Configure SecureAuth Authenticate
NYSERDA
a thin client

WebEx

  • Webex: First Login for Personal WebEx Accounts
  • WebEx: Signing Into Your Personal WebEx Account
  • Webex: Install the iPhone App
  • WebEx: Scheduling a WebEx Meeting
  • WebEx: Starting an Impromptu Meeting
  • Webex: Alternate numbers for dial-in
  • Webex: Tips for a more successful meeting
    • UI Expand
    title
    Webex: Best practices from Webex
    Handy Tips
    the default application in Windows 10

    If you still need assistance with working remotely, please feel free to email servicedesk@nyserda.ny.gov,

    call 518-862-1090 ext. 4357 (HELP)

    or submit a Service Desk Ticket! (you must be logged in to use this link)
    UI Expand
    titleChromebook Support


    HTML
    <style type="text/css">
#title-text { display: none;}
</style>