The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.
Windows: How to change password if you are NOT on the NYSERDA Network.
Start VMware, if the vmware application is full screen the toolbar to change the password is "nested" at the top of the screen. Move your mouse to the top of the screen and the tool bar will hover down. If you would rather not move the mouse to the toolbar, you can show the bar by taking the vmware application out of full screen see below:
Once you choose the "Send Ctrl Alt Del" option you will get the standard windows options for Changing password, Locking this Computer, Log Off, and Start Task Manager.
Choose "Change A Password".
After selecting Change a Password you will be prompted to choose an account, select NYSERDA\xxxxxx where xxxxx is your account.
As always if you have any questions submit a service desk ticket and we will be more than happy to assist you.