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How to: Use and install the VMware software

  1. From your PC/Laptop go to: https://desktop.nyserda.ny.gov/ and click on the "Install VMware Horizon Client icon.
  2. Choose the appropriate software installation for your computer's operating system and click on "Go to Downloads". If you are not sure which operating system version you are running you can find instructions here.
  3. Use all the default install options to complete the software installation.
  4. Open the Secure Auth application on your phone; if you do not have this installed please review (LINK).  This generates the token code required in the first step of logging on.
  5. Double click on the VMWareVerizon Client icon on your computer
  6. Click the New Server Icon and you will be prompted with a box asking for the name of the Connection Server (see below)
  7. Enter the following:  desktop.nyserda.ny.gov and then Click "Connect"
  8. You will be prompted to enter your SecureAuthRADIUS user name and passcode enter your user name as you normally would, then enter the six digit number being generated by the SecureAuth application from your phone
  9. If done correctly you will be prompted for your password, the one you use daily to logon to NYSERDA, the domain should auto populate to "NYSERDA"
  10. You will then select the VM pool to which you have been assigned by double clicking on the icon. In most cases this will be the "Win 7 View 6 Base Image"



Now you can view your desktop from home as if you were in the office, your archives and Outlook are all accessible as are the printers at NYSERDA, the drives assigned to you and so on.




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