Important Notice
The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team
and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.
System Instructions
Introduction
These instructions review how to complete the Share Data with External Parties ticket from the Service Desk application.
Instructions
Access the Service Desk application from the NYSERDA Launch Page.
Update the Raise this request on behalf of field if an alternate member of your team should be the primary contact for the request.
Select the Priory of the request.
Enter a Due Date when the new site or site component should be implemented.
Include a brief summary or title for the request in the Summary field.
Enter in a detailed description of the request, referencing the Outlined Requirements defined previously.
Include any attachments as needed.
Click the Create button to submit your request.
Once the Service Desk ticket is submitted, Data Governance will review and provide approval as appropriate, leveraging the submitted Data Classification Form and the External Data Sharing Request Form you submitted.
Overview
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