Topic Overview

Introduction

Salesforce is NYSERDA's Customer Relationship Management platform. Many of NYSERDA's programs are managed through our Salesforce platform.

Salesforce Liaisons

Department	Component	Product Owner	Liaison	Business Analyst	Developer
Information Technology	Administration			Katie Himmelfarb	Daniel Senecal
Commercial	Advanced Efficiency Solutions	Michael Reed	Pamela Denison		Daniel Senecal
Clean Heating and Cooling	Air Source Heat Pump	Wendy M. MacPherson		Jeff Brochstein [X]	BhanuPrasad Boyapati
Information Technology	Architecture				Sean F. McMullan
Information Technology	Build in Progress				Chad M. Alojipan [X]
Clean Transportation	Charge Ready NY	Adam Ruder	Patrick P. Bolton [X]	Jeff Brochstein [X]	BhanuPrasad Boyapati
Clean Transportation	ChargeNY Drive Clean	Adam Ruder	Patrick P. Bolton [X]	Jeff Brochstein [X]	BhanuPrasad Boyapati
Communities and Local Government	Clean Energy Communities	Bradford J. Tito [X]	Alison E. Khachadourian Bianca M Shaw	Jeff Brochstein [X]	Kiet Mieu
Clean Transportation	Clean Transportation	Adam Ruder	Patrick P. Bolton [X]	Jeff Brochstein [X]	BhanuPrasad Boyapati
Retail Storage	Combined Heat and Power	Jason H. Doling	James T. Hastings Matthew G Lockwood [X]	Katie Himmelfarb	Kiet Mieu
Commercial	Commercial Tenant	Michael Reed	Heather S. Fox	Katie Himmelfarb	Carrick McClain
Communities and Local Government	Communities Energy Engagement Program	Bradford J. Tito [X]	Alison E. Khachadourian Bianca M Shaw	Jeff Brochstein [X]	Mathew Simon [X]
Corporate Marketing	CRM	Cory L. Nicosia	Cory L. Nicosia	Jeff Brochstein [X]	Daniel Senecal
Information Technology	Core Functionality			Katie Himmelfarb
Retail Storage	Energy Storage	Jason H. Doling	Jim Hastings	Jeff Brochstein [X]	Mathew Simon [X]
Clean Heating and Cooling	Ground Source Heat Pump	Wendy M. MacPherson		Jeff Brochstein [X]	BhanuPrasad Boyapati
Technology and Business Innovation	Innovation	Richard S Bourgeois	Megan G. Bulman	Katie Himmelfarb	Kiet Mieu
Technology and Business Innovation	Innovation - Metrics	Richard S Bourgeois	Megan G. Bulman	Katie Himmelfarb	Daniel Senecal
Large Scale Renewables	Large Scale Renewables	Corinne M DiDomenico [X]	Marci L. Brunner	Katie Himmelfarb	Rajesh Keerthi
New Construction	New Construction	Matthew C. Brown	Michelle M. Fiano Kristin M. Graham	Katie Himmelfarb	Carrick McClain
Information Technology	No Specific Program			Katie Himmelfarb	Daniel Senecal
NY Sun	NY Sun: Commercial/Industrial	Max H. Joel	Jason D. Mangione	Jeff Brochstein [X]	Mathew Simon [X]
NY Sun	NY Sun: Residential/Small Commercial	Max H. Joel	Jason D. Mangione	Jeff Brochstein [X]	Mathew Simon [X]
Clean Heating and Cooling	Pellet Stove	Wendy M. MacPherson		Katie Himmelfarb	Kiet Mieu
Standards and Quality Assurance	Quality Assurance	Amy Kasson-Muzio	Andrew P. Van Gorder	Katie Himmelfarb	Kiet Mieu
Commercial	Real Time Energy Management	Michael Reed	Pamela Denison	Katie Himmelfarb	Kiet Mieu
Energy Affordability and Equity	Referral Database	Scott Oliver	Sherri A. Calabrese	Katie Himmelfarb	Daniel Senecal
Energy Affordability and Equity	Residential	Scott Oliver	Sherri A. Calabrese	Katie Himmelfarb	Kiet Mieu
Policy and Regulatory Affairs	State Energy Plan	Kara Allen [X]		Katie Himmelfarb	Jacqueline Gibson [X]
NY Sun	Solar for All	Max H. Joel	Sara Jayanthi Max H. Joel	Jeff Brochstein [X]	Daniel Senecal
Contract Management	Solicitation Submission	Cheryl M. Glanton	Ciarra Rowe	Katie Himmelfarb	Daniel Senecal
Clean Transportation	Truck Voucher	Adam Ruder	Dave S. McCabe	Jeff Brochstein [X]	BhanuPrasad Boyapati
Clean Energy Siting	Clean Energy Siting	Jason H. Doling	Jennifer T. Manierre
Workforce Development		Adele Ferranti	Laura Giannini
Workforce Training		Adele Ferranti	Laura Giannini

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Introduction

Salesforce Liaisons

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