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Introduction

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Contractor Initial Login

Contractor will receive an email from the NYSERDA Portal. Click the hyperlink in the message to open the Change Your Password page.

On the Change Your Password page, enter a password in the New Password field. The password must include the following:

  • 15 characters
  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number
  • 1 special character (e.g. $ or &)


After you have created a password, re-enter it in the Confirm New Password box. The system will indicate if the passwords match.

Once the system shows the new password are matching, click the Change Password box.

Logging Into the Salesforce Portal

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