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FlexTech: ProgramApplication Submission

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Info
iconfalse

A NYSERDA Portal Account is required for the Application Submission process, applicants can follow the instructions on FlexTech: Register for a Portal Account to register for a portal account.

The Application Intake process

The School Bus Incentive Program is an incentive program that grants vouchers to school districts. These vouchers enable the districts to purchase at least three electric school buses. The program also provides help with purchasing/installing chargers and supportive infrastructure for buses purchased via the vouchers. At least 35% and ideally 40% of program funding is allocated toward Disadvantaged Communities.

The Dealer Application

contains six (6) separate pages. Review the information in the blue box at the top of the page. It provides high-level guidance and requirements that may be necessary for you to complete each page.

  • Fields marked with a red asterisk ( * ) are required and must be completed before you can move on to the next page. 
  • Fields with theImage Modifiedsymbol contain helpful field guidance and instructions that appear as tooltips when hovering your cursor over the symbol. The information in these tooltips
is designed to help ensure that you are providing
  • ensures you provide the correct information. Not all fields contain this symbol.
  • Fields with theImage Addedsymbol is an expandable field.
Clicking
  • Clicking Continue
at
  •  at the bottom of any page will save your progress (if all required fields have been completed) should you be unable to complete the
agreement
  • application in one sitting.
To complete and submit a Dealer Application, access the Dealer Application and follow the instructions below.


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titlePortal Access
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UI Steps
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UI Step

Navigate to the NYSERDA Salesforce Portal and login.

UI Step

On the Company Information page, complete the required fields. Once the page is complete, click the Continue button. 

Tip

You may choose to enter your Employer Identification Number (EIN) or your Social Security Number (SSN). Please note NYSERDA does not ask for SSN on this form.

Warning

You are required to download and review the NYSBIP Dealer Participation Agreement and the NYSBIP Implementation Manual

Please DO NOT copy or share the URL shown in your browser for this page. It is unique to you.

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UI Step

Once you are in the Salesforce Portal, click on the Submit a New Application tab.

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UI Step

From the Choose a Program page, click on FlexTech.  

Tip
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A third-party technical assistance service provider is required for all projects. If you're a customer who does not have a service provider, please email FlexTech@nyserda.ny.gov for assistance.

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Fill out the required fields under the Applicant Information section and click Continue

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Some information on this page will be pre-populated based on your registration.


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The Consultant and Customer Information step must contain at least two contacts before you can proceed to the next step. There must be a FlexTech Consultant or Independent Service Provider contact, and a Customer contact listed below. Click on Add a Contact to include another contact. 

Tip
iconfalse

If you wish to add additional individuals from your company to view the project, enter those on Step 2. Please make sure the Role is consistent with your company’s role.

On the Contact Information page, enter the Primary Contact Information, Accounts Receivable Contact, and the Authorized Signatory Contact. Once complete, click the Continue button. 

Tip
Be sure to check the box to signify that the Accounts Receivable Contact and/or the Authorized Signatory Contact are the same as the Primary Contact, if appropriate. 

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UI Step
On the Eligible Vehicles page

After clicking Add a Contact, select the

Vehicle Manufacturer from the drop-down menu

 Role and fill out all of the required fields, then click

the Continue button

Save Changes

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Warning
Check the boxes to indicate that you have downloaded and reviewed the NYSBIP Dealer Participation Agreement and the NYSBIP Implementation Manual
UI Step

On the Certification page, fill in the required fields and click Electronic Signature to provide your signature, then click the Continue button. 

Once all contact roles are added, click the Continue button to move to the next page.

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If the Facility's Sector selected is: Multifamily, P-12 School, Industrial, College/University, or Healthcare, you will have additional required fields to complete on the page. 

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titleElectronic Signature Instructions
The steps below provides guidance on how to sign your application with an Electronic Signature.
Info
UI Steps
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At the bottom of the Certification page, click on the Electronic Signature button. 

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Fill out all the required Project and Facility information and click Continue.

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The Facility Information will populate automatically. If applicable, click on Add a Facility and enter any additional facilities information. 

You can also click on the Other Actions menu to finish signing later or get other supports

.

Tip
iconfalse

Additional facilities may also be added to your project record after NYSERDA has approved your application

page will redirect for you to review and sign the document. Check off the Box and click Continue.
Tip
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UI Step
After you review the document, click on the Start button for the page to redirect you to sign

Enter the additional Facility Information in the modal window and click Save.

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Click on the Finish button to complete your Electronic Signature process. The page will redirect back to the Certification page.

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UI Step
At the bottom of the page, click on the Sign button

Once all Facility(ies) are added, review the information in the table and, if correct, click Continue.

Review your signature then, click the Adopt and Sign button.

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On the Submission Confirmation page, click Submit to complete your application.

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On the Documents page, click on the Choose File button under the Required Documents section to upload the appropriate files

to complete your application, then click Continue
Tip

The Other Documents section allows applicants to upload supporting documents.

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UI Step
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UI Step

Once the application is submitted, you will receive a confirmation message. A NYSERDA representative will be in touch in the next 2-3 business days. 

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UI Step

You will receive a confirmation email upon submission of the application. It may read similarly to this:

Expand
titleConfirmation Email
Info

Dear Test,

Re: Application #81378

Thank you for applying for Test Business to participate in NYSERDA’s School Bus Incentive Program (NYSBIP). We have received your application and will review it within five business days. We will notify you by email when your application has been approved or if we require additional information. Be sure to add NYSBIP@energycenter.org to your safe senders list to ensure you receive important emails regarding the New York School Bus Incentive Program. If you have any questions, please feel free to contact NYSBIP@energycenter.org.

Thank you,

The NYSERDA School Bus Incentive Program Team

866-595-7917

NYSBIP@energycenter.org

This electronic message may contain privileged or confidential information. If you are not the intended recipient of this e-mail, please delete it from your system and advise the sender.

UI Step

If approved, you will receive an approval email. It may read similarly to this:

Expand
titleApproval Email
Info

Dear Test,

Re: Application #81378

Congratulations! NYSERDA has approved Test Business to submit incentive rebate applications through the NYSERDA School Bus Incentive Program (NYSBIP). You will receive an email within 24 hours with instructions for logging into the program’s Salesforce web portal. Be sure to add NYSBIP@energycenter.org to your safe senders list to ensure you receive important program emails. If you have any questions, please feel free to contact NYSBIP@energycenter.org.

Thank you,

The NYSERDA School Bus Incentive Program Team

866-595-7917

NYSBIP@energycenter.org.

This electronic message may contain privileged or confidential information. If you are not the intended recipient of this e-mail, please delete it from your system and advise the sender. 

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in the Budget and Scope of Work fields. Click Continue.

Tip
iconfalse

If the sector selected in Step 3 is Multifamily Affordable Housing, Affordability documentation must also be uploaded. Please click the Blue ? Icon for acceptable forms of affordability documentation.

Warning
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File name or uploads can not exceed 40 characters.

 
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Info
iconfalse

The Customer's signature is required for all applications. The Customer signature may be obtained either through DocuSign via the send for Electronic Signature button, or you may select the Print button to obtain an electronic version of the application for Customer signature and upload to the Signed Application section.

See the instructions below depending on your role:

Warning
iconfalse

If you upload an old pdf application from a previous version of PON4192, the application will be rejected and you will be required to submit a new application. 

UI Expand
titleCustomer as the Applicant
Info

The School Bus Incentive Program is an incentive program that grants vouchers to school districts. These vouchers enable the districts to purchase at least three electric school buses. The program also provides help with purchasing/installing chargers and supportive infrastructure for buses purchased via the vouchers. At least 35% and ideally 40% of program funding is allocated toward Disadvantaged Communities.

The Dealer Application contains six (6) separate pages. Review the information in the blue box at the top of the page. It provides high-level guidance and requirements that may be necessary for you to complete each page.

  • Fields marked with a red asterisk ( * ) are required and must be completed before you can move on to the next page. 
  • Fields with theImage Removedsymbol contain helpful field guidance and instructions that appear as tooltips when hovering your cursor over the symbol. The information in these tooltips is designed to help ensure that you are providing the correct information. Not all fields contain this symbol.
  • Clicking Continue at the bottom of any page will save your progress (if all required fields have been completed) should you be unable to complete the agreement in one sitting.
To complete and submit a Dealer Application, access the Dealer Application and follow the instructions below.
UI Steps
sizesmall
UI Step

On the Company Information page, complete the required fields. Once the page is complete, click the Continue button. 

Tip

You may choose to enter your Employer Identification Number (EIN) or your Social Security Number (SSN). Please note NYSERDA does not ask for SSN on this form.

Review the summary of your application, then at the bottom of the Certification page, check the Checkbox and then click the Electronic Signature button.

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UI Step
The page will redirect for you to DocuSign to review and sign the document. Read the Electronic Record and Signature Disclosure and check the Checkbox, then click Continue
Warning

You are required to download and review the NYSBIP Dealer Participation Agreement and the NYSBIP Implementation Manual

Please DO NOT copy or share the URL shown in your browser for this page. It is unique to you
.
Expand
titlescreenshot
Image Removed
Tip
Be sure to check the box to signify that the Accounts Receivable Contact and/or the Authorized Signatory Contact are the same as the Primary Contact, if appropriate. 

Image Added

UI Step

On the Contact Information page, enter the Primary Contact Information, Accounts Receivable Contact, and the Authorized Signatory Contact. Once complete, click the Continue button. 

After you review the document, click the Start button for the page to redirect you to sign.

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UI Step
On the Eligible Vehicles

At the bottom of the page,

select the Vehicle Manufacturer from the drop-down menu, then click the Continue button. 

click the Sign button.

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UI Step
On the Certification page, fill in the required fields and click Electronic Signature to provide

Review your signature

,
Warning
Check the boxes to indicate that you have downloaded and reviewed the NYSBIP Dealer Participation Agreement and the NYSBIP Implementation Manual

then click

the Continue button. 

the Adopt and Sign button.

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UI Step
Click the Finish button to complete your Electronic Signature process. The page will redirect back to the Certification page.
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The steps below provides guidance on how to sign your application with an Electronic Signature.
ui-expand
titleElectronic Signature Instructions
Info
Consultant as the Applicant
UI Steps
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UI Step
At

Review the summary of your application, then at the bottom of the Certification page, check the Checkbox and thenclick

on

the Send for Electronic Signature button. 

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Screenshot
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UI Step

Consultant should see a green bar once DocuSign is sent. The browser can be closed as this is the last screen that the Consultant will see if the DocuSign function is used. 

Tip
iconfalse

Consultant can check on the status of their project by going to the Projects tab in the portal.

The status will change from Unsubmitted to Submitted within 24 hours after the Customer signs the DocuSign agreement.

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UI Step

The Customer should expect an email from DocuSign to provide the signature, click Review Document.

Tip
iconfalse

The Customer will have 30 days to provide signature. Please check your spam folder for the email from DocuSign. 

The Consultant will receive an email confirming the Customer's signature once they have done so.  

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 Image Added

After you review the document, click on the Start button for the page to redirect you to sign

.

UI Step

Once the Customer has electronically signed the application, all parties involved with the application will receive an email confirmation that the application has been submitted

The page will redirect for you to review and sign the document. Check off the Box and click Continue.

Tip

You can also click on the Other Actions menu to finish signing later or get other supports.

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UI Step
screenshot
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title
Screenshot
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UI Step
At the bottom of the page, click on the Sign button

If you have received the customer's signature on the printed application, scan it into your system, upload it to the application, and click Submit.

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UI Expand
titleConsultant Submit Printed Application
UI Steps
sizesmall
UI Step
Review your signature then, click the Adopt and Sign button

At the bottom of the Certification page, click Print.

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UI Step
Click on the Finish button to complete your Electronic Signature process. The page will redirect back to the Certification page.

A downloadable Application PDF will open on a new window. Click the Print icon.

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UI Step

On the Documents page, click on the Choose File button under the Required Documents section to upload the appropriate files to complete your application, then click Continue

Once the application is signed, go back to the Certification page and click Choose File at the bottom to upload.

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UI Step

Click Save

Tip
The Other Documents section allows applicants to upload supporting documents

.

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UI Step
On the Submission Confirmation page, click Submit to complete your application

 The window will refresh and a prompt at the top will state that you have successfully submitted your paper signature document. 

Warning
iconfalse

This does not mean the application is submitted.

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UI Step
Once the application is submitted, you will receive a confirmation message. A NYSERDA representative will be in touch in the next 2-3 business days. 

Scroll down to the bottom of the Certification page again. Check off the Terms and Conditions Box and click Submit.

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The window will refresh again and a prompt at the top will state that your application has been submitted successfully.
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UI Expand
titleSubmission Verification
Info
iconfalse

Once you submit the Project Application, you should expect the following communication via email:

You will receive a confirmation email upon submission of the application. It may read similarly to this:

Expand
titleConfirmation Email
Info

Dear Test,

Re: Application #81378

Thank you for applying for Test Business to participate in NYSERDA’s School Bus Incentive Program (NYSBIP). We have received your application and will review it within five business days. We will notify you by email when your application has been approved or if we require additional information. Be sure to add NYSBIP@energycenter.org to your safe senders list to ensure you receive important emails regarding the New York School Bus Incentive Program.
Expand
titleApplication Submission

Hello [User Name]

NYSERDA has received your FlexTech Project application for FT - 0000701224 - TestingCustomer423 - 17 Columbia Circle. The project status has been updated to Submitted.

Please note that this email does not commit NYSERDA to award a Purchase Order, or to pay any costs incurred.

If you have any questions, please

feel free to contact NYSBIP@energycenter.org

email FlexTech@nyserda.ny.gov.

Thank you,

The

NYSERDA School Bus Incentive Program

FlexTech Team

866-595-7917

NYSBIP@energycenter.org

This electronic message may contain privileged or confidential information. If you are not the intended recipient of this e-mail, please delete it from your system and advise the sender.

UI Step


UI Expand
titleDocument Rejection
Info
iconfalse

Once you submit the Project Application, NYSERDA staff will review and approve all required documents submitted. If any document(s) do not meet the requirements, the document(s) status will be set to Rejected and you are expected to upload a revised document(s).

You can expect the following communication via email if any document is rejected

If approved, you will receive an approval email. It may read similarly to thisApproval

:

Expand
title

Dear Test,

Re: Application #81378

Congratulations! NYSERDA has approved Test Business to submit incentive rebate applications through the NYSERDA School Bus Incentive Program (NYSBIP). You will receive an email within 24 hours with instructions for logging into the program’s Salesforce web portal. Be sure to add NYSBIP@energycenter.org to your safe senders list to ensure you receive important program emails. If you have any questions, please feel free to contact NYSBIP@energycenter.org.

Thank you,

The NYSERDA School Bus Incentive Program Team

866-595-7917

NYSBIP@energycenter.org.

This electronic message may contain privileged or confidential information. If you are not the intended recipient of this e-mail, please delete it from your system and advise the sender. 
Document Rejection Email
Info

Hello [User Name]

There is additional information needed to complete the review of your Technical Assistance application FT - 0000000000 - test - test Street.
Please provide the following in two weeks:

  1. a) Document Name - Scope of Work
    b) File Name - Test.docx

    c) Notes - Wrong Project SOW
  2. a) Document Name - Budget
    b) File Name - Test.docs
    c) Notes - Incomplete
UI Steps
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UI Step

If you receive a Document Rejection Email, access your NYSERDA SalesForce Portal. Then, navigate to the Projects tab and select All Submitted Project under the dropdown list. 


UI Step

Under the dropdown, locate your application and click on your Project Name Hyperlink.


UI Step

In the Project Details page, scroll down to locate the Application Document section. Then, look for any document with a Reject status. 


UI Step

Click the Choose File button to upload and re-submit the document. 

Warning
iconfalse

File name or uploads can not exceed 40 characters.


UI Step

Once you add the new document, click the Save Document button.


UI Step

The rejected document should now show a Submitted status.



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