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Overview
More and more we have a need for continuing our work outside of the office. Here is a collection of useful tip sheets to facilitate working remotely.
All-Staff Webinar (3/26)
Tutorial Videos (updated 3/26)
- Tips and Tools for Working Remotely Stream 2 (recorded 3/25) Tips an Tricks for Teams, WebEx and working remotely
Getting Started
- Accessing your computer from home
- Multi-Factor Authentication: Configure SecureAuth Authenticate
- VMWare: Configure VMWare Horizon Client
- Connect to your Virtual Machine from a browser
- Office365: Accessing Your NYSERDA Email via the Web
- Phones: Call Forwarding on Your Desk Phone
- iOS: Setup NYSERDA email on Your Personal Phone
- Windows: How to change NYSERDA password if you are NOT on a thin client.
- Windows: How to change your login password from home
- iOS: Multi Factor Authentication Token Renewal
- VMware: Changing Connection Protocols
Handy Tips
- Tips and Tools for Working Remotely Stream 1
- Tips and Tools for Working Remotely Stream 2
- Acrobat: Logging into Adobe Acrobat DC
- Acrobat: Set Acrobat DC as the default application in Windows 10
- Printing: Print your documents while remote
- Windows: Set microphone and camera privacy settings
- Outlook: Editing your NYSERDA Signature in Outlook
If you still need assistance with working remotely, please feel free to email servicedesk@nyserda.ny.gov,
call 518-862-1090 ext. 4357 (HELP)
or submit a Service Desk Ticket! (you must be logged in to use this link)
Overview
Content Tools