The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.
There are two ways for NYSERDA employees to log into Salesforce: Network Access and Off-Network Access.
Please contact salesforcesupport@nyserda.ny.gov if you need assistance logging in.
Network Access
Use the steps below to access Salesforce from the NYSERDA Intranet. This method uses Single Sign-On (SSO) to enter your Salesforce credentials.
- Navigate to http://launch.nyserda.org/ (the NYSERDA Launch Page).
- Click Salesforce to open Salesforce.
Off-Network Access
Use the steps below to access Salesforce from locations without access to the NYSERDA Intranet.
- Navigate to https://na21.salesforce.com.
- Enter your Username (NYSERDA email address) and Password.
- Click Log In.