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Teams: Audio Conferencing

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Topic Overview

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Introduction

Audio Conferencing is now available for Microsoft Teams. Users and join a meeting by dialing in either as a participant or as the conference call leader. Both leaders and participants can use dual-tone multifrequency (DTMF) to manage the conferencing experience. 

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Join a Teams Meeting or Conference by Phone

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Audio Conferencing provides the ability to dial-in to a Microsoft Teams meeting using a phone line rather than your computer or device audio. 

What You Need to Know:

  • This functionality is automatically applied to all NYSERDA Microsoft Office accounts, and to all previously scheduled and future Microsoft Teams meetings. 
  • Dial-in information can be found within any Microsoft Teams invite, either in Microsoft Teams or Outlook.
  • Every user has a unique Meeting Organizer PIN associated with their account which should be kept confidential.
  • If a Meeting Organizer is dialing into a meeting via phone, they must enter their PIN, when prompted, to start the meeting. Meeting Organizers joining via the web or desktop Microsoft Teams app will not need to leverage their PIN.
  • Accessing a meeting through a dial-in only will not provide access to other meeting functions, such as sharing content or viewing content shared by others.
  • It is recommended that Meeting Organizers and participants continue to join meetings through either the cloud or desktop Microsoft Teams applications to participate in, and engage with, share content.
  • You need more than 1 invitee for the dial in to display
  • Participants dialing into any Microsoft Teams meeting will be asked to record their name which is shared with the meeting audience both when entering or leaving the meeting.
  • Meeting Organizers currently leveraging InterCall Resevationless-Plus should consider using Microsoft Teams dial-in functionality instead.
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  • Locate the meeting information through the meeting invite, dial the Number and the Conference ID to join the meeting through the Teams application, or through the phone. Reference Link.
  • Dial-in as the Meeting Organizer
  • Dial-in as the Participant


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To add a dial-in number for a meeting in Teams, the meeting should be scheduled through Outlook or Teams, and the meeting details are automatically included. Reference Link.


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Locate the meeting information within the meeting invite, then dial the Number and the Conference ID (when prompted) to join the meeting by phone.

Use the Find a local number option to locate an alternate number that is local to you if needed.

Related External Guides:

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titleDial-in As Meeting Organizer
urlhttps://support.microsoft.com/en-us/office/join-a-meeting-or-conference-call-by-phone-6d849004-d9f4-44f3-8ce2-5620cfd41234#__migbm_2

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Participants joining by dial-in only must be admitted into the meeting by the Meeting Organizer or another participant. After confirming the participant's identity through their voice recording, click Admit to grant them access.


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Turn off Microsoft Teams audio on your computer or device when using the dial-in information to access audio instead.

Related External Guides:

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TipIf the meeting is scheduled through Teams, make sure the PSTN conferencing is turned on for your account. (Talk to your IT admin if you're not sure.)





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Locating, Storing, Resetting Pin
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The Meeting Organizer PIN can be reset using the link in the Call-in section of the Teams invite.


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Locate the Pin Number from the Microsoft Conferencing Email. 

Tip

The Pin Number is unique to every user, it is only required if you are dialing in as the Meeting Organizer.

  • Store the Pin Number...
  • If cannot locate the email, reset the Pin Number here, or through the call-in section from a Teams meeting invite.