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Welcome to the Service Desk Knowledge Base
The Service Desk Knowledge Base
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is a repository of tips, tricks and self-service guides to enable the entire NYSERDA community to use the IT resources available to them as well as enable those users to solve some of their own issues and get back to doing their important work!
Frequently asked questions
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- You can always submit a new request
- Or you can call us at x4357 (it spells help!)
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
If you need assistance you can contact the Service Desk at xHELP (x4357) or use the Submit a Service Desk Ticket button below.
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