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Welcome
!This is the home page for your knowledge base space within Confluence. You can use your knowledge base to capture best practices and address common problems.
- Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
- Customise the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
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Frequently asked questions
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- Link to resources such as your service desk, questions & answers or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
Browse by topic
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to the Service Desk Knowledge Base
The Service Desk Knowledge Base is a repository of tips, tricks and self-service guides to enable the entire NYSERDA community to use the IT resources available to them as well as enable those users to solve some of their own issues and get back to doing their important work! If you need assistance you can contact the Service Desk at xHELP (x4357) or use the Submit a Service Desk Ticket button below.
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Search the Service Desk Knowledge Base
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