The online application can be accessed by clicking the link below and logging into your Salesforce Portal account, then selecting the Combined Residential Application option.

The application is comprised of seven (7) distinct steps, or pages, that you will navigate through as you complete the application. Each page contains fields and information that must be provided as part of the application which are denoted by a red asterisk.

Each step, or page, throughout the application contains instructional text at the top of the page. It is highly recommended that you review these instructional texts as they provide clarity regarding the information requested.

Every step, or page, throughout the application contains a Save button at the bottom of the page. Click Save before exiting the application if you do not have time to complete it in one sitting. 

To re-access a Saved and incomplete application:

1. Log back into the Salesforce Portal

2. Select the Projects tab

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3. Locate the correct Application and click on the link in the Project Name column

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4. Finally, click on the Application Wizard button to return to your incomplete application.

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To add spaces for other members of the household for income documentation purposes, click the Add Household Member option. This will open a modal window for you to document the household member's:

• First Name
• Last Name
• Age
• If they are a Full-time Student
• Gross Income Amount
• Income Source
• Income Source Frequency
• Verification Method

To add an income source for a household member, click the Add Another Income Source option below the household member to document the household member's:

• Age
• If they are a Full-time Student
• Gross Income Amount
• Income Source
• Income Source Frequency
• Verification Method

To edit or delete an income source added to a household member, click the Pencil Icon (edit) or Trashcan Icon (delete) to the far right of the listed income source. 

Continue adding household members and income sources as needed.

Complete the Household Demographics Details field, selecting all options that apply for all members of the household.

Document how many members of the household are:

• 60 years of age or older
• Children (age 17 years or younger)
• Persons with Disabilities
• Veterans or Disabled Veterans

To advance to the next step, click Continue at the bottom of the page.

Review each section of the Review Page for your application. If information on the application is incorrect, use the Previous button at the bottom of the page to return to previous steps (pages) and update the information as needed.

For Section D: Energy Information, read through the disclaimer and check the I agree to the terms and conditions stated above box.

After reviewing the complete application, scroll to Section H: Application Information,

Read through the disclaimer, then click the Electronic Signature button.

You will be directed to electronically sign the application through DocuSign. When the page loads, check the agreement box and click Continue at the top of the page.

Then, scroll to the bottom of the application and click the Sign option next to the Applicant Signature field.

In the modal window that appears, click Adopt and Sign to electronically sign the application. Your Name, Initials will pre-populate and a, and signature example will already be completed for you.

Your signature example will now appear on the signature line for the application. Click Finish to return to the application.

If you'd like a copy of the application, click Print.

• Applicants who prefer to 

To advance to the next step, click Continue at the bottom of the page.

The Required Documents section will outline any documents that are required as part of you application.

If your application requires multiple documents, each will be listed as a separate line item. Click the Choose File button to the right of each requested required document to locate and upload the file from your computer.

If you Electronically Signed the application in a previous step, there is no need to upload a signed application. However, if you chose to sign the application manually, after printing it out, you will be required to upload a signed copy of the application to this section.

If there are any additional supporting documents you'd like to include as part of the application, click the Add Another Document option to locate and upload a document or file from your computer.

Continue adding additional documents or files as needed.

To advance to the next step, click Continue at the bottom of the page.

On the last page of the application, click the Submit button.

When your application has been successfully submitted, the page will reload and display Application Status: Your application has been submitted successfully.