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System Instructions



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Introduction

These instructions review how to complete the Share Data with External Parties ticket from the Service Desk application.


Instructions

UI Steps
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UI Step

Access the Service Desk application from the NYSERDA Launch Page.

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UI Step

Select the  Share Data with External Parties   option under the IT Support side-tab.


UI Step

Update the Raise this request on behalf of field if an alternate member of your team should be the primary contact for the request.


UI Step

Select the Priory of the request.


UI Step

Enter a Due Date when the new site or site component should be implemented.


UI Step

Include a brief summary or title for the request in the Summary field.


UI Step

Enter in a detailed description of the request, referencing the Outlined Requirements defined previously.


UI Step

Include any attachments as needed.


UI Step

Click the Create button to submit your request.


UI Step

Once the Service Desk ticket is submitted, Data Governance will review and provide approval as appropriate, leveraging the submitted  Data Classification Form  and the  External Data Sharing Request Form  you submitted.