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Welcome to the Service Desk Knowledge Base

Need more Help?

The Service Desk Knowledge Base is a repository of tips, tricks and self-service guides to enable the entire NYSERDA community to use the IT resources available to them as well as enable those users to solve some of their own issues and get back to doing their important work!

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If you need additional assistance,  

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urlhttps://servicedesk.nyserda.ny.gov/servicedesk/customer/portal/16

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Submit a Helpdesk Ticket

Need more help?

  • You can always submit a new request
  •  or call xHELP (x4357)

    Search the Service Desk

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    Or you can call us at x4357 (it spells help!)

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