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3. If using a One-Time Passcode, the recipient will get an email with the subject, "Your one-time passcode to view the message". Enter the passcode as prompted in the web page, and click Continue to view the message.

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Sender-Encrypted Email

The following describes the process the recipient of a sender-encrypted email must follow (for emails with #encrypt in the subject line). The recipient must respond in the secure web browser in order for their reply email to be encrypted.

  1. The recipient will receive an email message from the NYSERDA sender with #encrypt in the Subject line

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            6. And the message with attachment is open in the Web Browser, securely. To securely reply, the recipient must use this Web Browser.


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The user is able to Reply to the message from this page if needed to ensure encrypted transmission!