Overview

More and more we have a need for continuing our work outside of the office.  Here is a collection of useful tip sheets to facilitate working remotely.

Getting Started

• Accessing your computer from home
• Multi-Factor Authentication: Configure SecureAuth Authenticate
• VMWare: Configure VMWare Horizon Client
• Office365: Accessing Your NYSERDA Email via the Web
• Phones: Call Forwarding on Your Desk Phone
• iOS: Setup NYSERDA email on Your Personal Phone
• Windows: How to change NYSERDA password if you are NOT on a thin client.
• Windows: How to change your login password from home
• iOS: Multi Factor Authentication Token Renewal
• VMware: Changing Connection Protocols

Microsoft Teams

• What is Teams?
• User Guide
• Accessing MS Teams
• Which Web Browsers Work with Teams?
• Teams: Quick Start Information
• Adding Team Members
• Teams and Channels
• Chatting in MS Teams
• Sharing your Screen
• Teams: Accessing Documents Stored in Microsoft Teams through Outlook
• Can I Add Non-NYSERDA Users to My Team?
• Content Management in MS Teams
• Ways Teams Connects to SharePoint

WebEx

• How To: Set Up A WebEx Meeting
• Webex: How To Launch A Meeting
• Webex: Meeting Features

If you still need assistance with working remotely, please feel free to submit a Service Desk Ticket!