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1. Sending Secure, Encrypted Email from Outlook has been made very easy for NYSERDA users now on the Office 365 email platform. To send an encrypted email to an external user you simply need to add the appropriate wording to the Subject of the message.
   1. Create new message in Microsoft Outlook and add the recipients like usual.
   2. Enter the following to the beginning of your "Subject" #encrypt or secure:

Then enter the rest of the subject as you would like it to be seen

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• Be sure you have #encrypt or secure: in your subject as that is key!
  1. 1. NOTE: You can also do this same process from the Outlook Web Client at {+}https://outlook.office365.com/owa+ when logged in with your nyserda.ny.gov or greenbank.ny.gov user id!

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Receiving the email works the same as utilizing #encrypt . referenced above.