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The following describes the process the recipient of an a DLP system-generated encrypted email must follow :(for emails without #encrypt in the subject line)

      1. The recipient receives the encrypted message from NYS secure messaging system. Click "Read the message"

Doe, Jane (NYSERDA) (Jane.Doe@nyserda.ny.gov) has sent you a protected message.

Read the message

 




Encrypted message from NYS secure messaging system

This message is confidential for the use of the addressee only


2. The message will open in Office 365 online in the recipient's default Web Browser.  The To view the email message, the recipient can either:

login with a            a) Login with their Microsoft Account or select , or

            b) Select Use a One-Time Passcode (recommended)


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3. If using Use a One-Time Passcode, the recipient will get an email with the subject, "Your one-time passcode to view the message". Enter the passcode as prompted in the web page, and click Continue to view the message.

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a web browser encrypted email message and it states they have received an Encrypted message and provides instructions on how to access the message. The user must save the attachment and open it

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          4. Selecting the One-Time Passcode option instantly sends the user an email with the code they must enterImage Removed



           5 .They then enter the code into the web page as instructed

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