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VMWare: Access Your NYSERDA VM

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Info
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This page provides guidance on how to access your NYSERDA Virtual Machine (VM) when working remotely.

UI Steps
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UI Step

Open VMWare Horizon Client.

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UI Step

If you are connecting to the VMWare Horizon Client for the first time, click Add Server and enter in clouddesktop.nyserda.ny.gov.

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Next, double click the clouddesktop.nyserda.ny.gov server to connetconnect.

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UI Step

Once selected an internet browser window will open. Enter your NYSERDA network Username and Password and click on the grey Submit button.

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UI Step

Choose which method you would like to use for your one-time Security code. Once you’ve selected the option best suited for you click on the blue Submit button.

  1. Time-based Passcode – SecureAuth OTP Mobile App. – This option allows you to use the SecureAuth Passcode application if you have it configured.
  2. SMS/Text – This option will send a text message to your NYSERDA-issued cell phone.
  3. Email XXXXX@nyserda.ny.gov – This option will send a one-time code to your NYSERDA email.
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UI Step

Enter in the One-Time code that you were sent and then click on the blue Submit button.

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UI Step

Check the box next to Always allow mydesktop.nyserda.ny.gov to open links of this type in the associated app and then Click the Open VMWare Horizon Client button.

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UI Step

Select your VM desktop group. For most users, this will be the Windows 10 Dynamic group.

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Click OK to the NYSERDA notice of Terms of Use Agreement.

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UI Step

Log in with your NYSERDA Credentials and click the icon to fully launch your VM.

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