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Outlook: Adding Another Mailbox

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Info
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Add Another Mailbox in Outlook 2016.

UI Steps
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UI Step

To add another mailbox, launch Microsoft Outlook 2016 then click the File tab --> click Info tab --> Account Settings.

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UI Step

In Account Settings, select your current Mailbox and click "click Change".

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UI Step

On the next screen select "select More Settings".

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UI Step

Select the Advanced tab and click the "the Add" button button.

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UI Step

Type in the name of the mailbox then click "click OK". If you don't know the full name of the mailbox you can type a partial name and get suggestions

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UI Step

Once the name of your mailbox is created, click "click Add" and "Apply".

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UI Step

Finish out the wizard by clicking "clicking Next", and then "then Finish" on  on the Change Account screen.

UI Step

Close out of the Account Settings screen, and then select your new mailbox in the mail pane to populate it with your messages.

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UI Step

Troubleshooting:
If you are unable to add a mailbox, these could be some reasons:

  1. The administrator might not have permitted access. If so, contact them for further instructions and assistance.
    You entered an incorrect name for the mailbox; again, contact your administrator.
    The password has expired. If you have access to Outlook Web Access, try signing in and update your password then try signing in again.
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