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Office365: Access another mailbox from Outlook

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If you're out of the office and need to access a mailbox that you have access to from the main Outlook app, you can still get to it from Outlook online. Here's how!

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First, connect to office.com and log in. Then select the Outlook icon circled below.

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Once you've logged in and have Outlook open in a tab, click on your icon in the upper right.

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Select "open Select Open another mailbox" and  and start typing the box you need access to.  Remember, all NYSERDA shared mailboxes start with "erda.sm".

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It may autocomplete. If it does, just select it and click open.

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The shared mailbox will open as a new tab in your browser.

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You can then work inside that box just like your regular Outlook account!

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