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Outlook: Adding Another Mailbox

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Info
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Add Another Mailbox in Outlook 2016

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UI Steps
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UI Step

To add another mailbox, launch Microsoft Outlook 2016 then click

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the File tab

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--> click Info tab

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--> Account Settings.

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UI Step

In Account

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Settings, select your current Mailbox and

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click "Change".

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On the next screen select

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"More Settings".

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Select the Advanced tab and click

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the "Add" button.

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Type in the name of the mailbox then

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click "OK". If you don't know the full name of the mailbox you can type a partial name and get suggestions

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UI Step

Once the name of your mailbox is created,

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click "Add" and "Apply".

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UI Step

Finish out the wizard by clicking "Next", and then

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"Finish" on the Change Account screen.

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Close out of the Account Settings screen, and then select your new mailbox in the mail pane to populate it with your messages.

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Troubleshooting:
If you are unable to add a mailbox, these could be some reasons:

  1. The administrator might not have permitted access. If so, contact them for further instructions and assistance.
    You entered an incorrect name for the mailbox; again, contact your administrator.
    The password has expired. If you have access to Outlook Web Access, try signing in and update your password then try signing in again.
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