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NY Home Energy Portal: Participating Contractors
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This page contains materials to support the NY Home Energy Portal, which is used by Participating Contractors to submit projects to NYSERDA. Each card below provides access to training materials and resources to help through the enrollment process. Click the card that corresponds with your enrollment type to access the related training materials and resources.        

To request a NY Home Energy Portal account, Participating Contractors  can submit a case to support.residential@nyserda.ny.gov or create one manually by logging into the NYSERDA Portal (Salesforce).

To log into the NY Home Energy Portal, follow this link: NY Home Energy Portal.

We have also prepared a printable Quick Start Guide that will review some basic NY HEP functions.

Expand
titleImportant Terminology


Excerpt


New TermExisting Term (Or Definition if N/A)
Appliance Project Type Workflow or Appliance EnrollmentAppliance Order/Sub-Workflow
ApplicantParticipant
Approved Income Tier: Tier 1 (Low-Income)Tier 1 (EmPower NY)
Approved Income Tier: Tier 3 (Moderate-Income)Tier 2 (Assisted Home Performance)
Direct Install (Similar to an ER but requires a comprehensive assessment)EmPower New York - Electric Reduction
EnrollmentProject
Enrollment NumberProject ID
Existing Conditions/Measures (Tabs in the NY HEP)EmPCalc/Res Audit Tool
Full ComprehensiveEmpower New York - Home Peroformance
Muni InstallDEFINITION: Full Comprehensive w/o Electric Measures
Process (button in the NY HEP)Submit (button in Uplight)
Processor Trade AllyCommunity Hub
Save (button in the NY HEP)DEFINITION: Saves Data Entry w/o Processing to the Next Step
Trade AllyParticipating Contractor/Vendor
Workflow Step

Task/Project Stage




Expand
titleTraining Video

Multimedia
nameNY Home Energy Portal Training for Contractors.mp4
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Expand
titleNY HEP Measures List

PDF
nameNY HEP Measure List.pdf



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