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Aura - Title
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NY Home Energy Portal Overview
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Info
iconfalse

Introduction Placeholder



UI Expand
titleNY Home Energy Portal Overview


Section


Info
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Aura - Tab
titleMy Profile


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titleMy Profile



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UI Steps
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UI Step

My Profile Tab

This tab allows the contractor contractors to update the following:

  • Name
  • Email Address
  • Phone number
  • Email subscribtion (it will automatically activate) can be added or unsubscribed.


UI Step

Email Subscribtion

Contractors can subscribe and un-subscribe to an email by clicking on the check box, it will automatically activate the subscribtion.


UI Step

Save Changes

Click the Save button to save any changes/updates made under your profile.




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Aura - Tab
titleChange Password


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UI Step

Change Password Tab

This tab allows contractos to update their password. When ready, click Change Password.




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Image Added






UI Expand
titleSearch for Existing Enrollments


Section


Info
iconfalse

Placeholder

EmPower+ Enrollments come directly from Combined Residential Applications submitted in NYSERDA's Salesforce Partner Portal. For EmPower+ Enrollments, the process begins with searching for existing enrollments.

REA Enrollments must be manually created before they can be located in the system. Participating Contractins can search for existing enrollments that have already been created in the NY Home Energy Portal.



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Aura - Tab
titleSearch Bar


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UI Step

Search

bar will allow

Bar

The search bar at the top allows you to search for enrollments by account number, enrollment number, or installation address.

No Matches Found text will display if you type any false information in the search bar.

Tip

Suggest to use

it

when you know the exact enrollment you want to work on

  • Any value you put in the gerenal search will be searching anywhere in the perimeter that include the words
  • first search with account number (not a contain, unless we add an * then it will be a contain otherwise it will be exact search)
  • if account number doesn't respond, then use customer name or premise address

    .





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    Aura - Tab
    titleEnrollments List


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    UI Steps
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    UI Step

    Enrollment List

    we can

    Tab

    This tab allows contrators to search by:

  • program
  • electric utility account number 
  • costumer name
  • addreess
  • specific enrollment number (equivalent to project ID)
  • Status - open close or cancel (if the enrollment has a step on it that is open, the status will show open. If does not have any steps that are open, the enrollment is closed)
    • Program
    • Electric Utility Account Number 
    • Customer Name
    • Addreess
    • Specific Enrollment Number
    • Status - Open, Close, or Cancel

    Within the enrollment search, click the Show Search Details...

    to allow you

    tab to modify search criteria and re-execute the

    search 

    search.




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    Image Added




    Aura - Tab
    titleTo Do List


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    Suggest to use - Allows you



    Section


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    UI Steps
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    UI Step

    To Do List Tab

    This tab allows contractors to search for the specific step you are looking

    for (same search criteria as enrollment list - but it allows you to be more specific)For contractors -

    to evaluate. The to do list will automatically execute the search to find all open steps, any programs assigned to this

    contractor 

    contractor.

    • Clicking
    the on enrollment number
    • on the Enrollment Number, the page will show
    you
    • all of the workflow
    step
    • steps
    By clicking
    • Clicking on the
    workflow step name after the search
    • Workflow Step Name, the page will redirect to open up the step
    • Contractors
    will
    • only have access to:
    enrollment acceptance, workscope submission, and final project submission steps
    • Enrollment Acceptance, Workscope Submission, and Final Project Submission steps




    Column
    width60%

    Image Added






    UI Expand
    titleReporting


    Info
    iconfalse

    Note about the Double-Dip report being the only one accessible to Participating Contractors

    Guidance on how to access and read the report.



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